Service Agreement
OBX Gym Limited, with registered company number 13726055 and registered office at Appledram Barns, Birdham Road, Chichester, PO20 7EQ known as “us”.
• All appointments must be booked in advance via phone, social media, or approved booking platforms.
• A confirmation message will be sent upon successful booking.
• Please arrive at least 5 minutes before your scheduled appointment.
• A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.
• Cancellations made with less than 24 hours’ notice may incur a cancellation fee (up to 100% of the session fee).
• Missed appointments without notice (“no-shows”) will be charged in full.
• Payment is due at the time of the appointment, unless prepaid or covered under a membership.
• Accepted payment methods include cash, bank transfer, or any payment methods specified at the time of booking.
• Prices are subject to change but will be clearly communicated in advance.
• Clients must complete a consultation form before their first session and inform the therapist of any changes to their health.
• It is the client’s responsibility to disclose any injuries, medical conditions, allergies, or current medications.
• The therapist reserves the right to refuse treatment if it is deemed unsafe or unsuitable.
• All clients are expected to behave respectfully and professionally at all times.
• Inappropriate or disrespectful behavior will result in immediate termination of the session and may lead to a permanent ban from future services.
• The treatment space is a safe and inclusive environment for all.
• While every effort is made to ensure safe and effective treatment, Aneta Sports Therapy is not liable for any adverse effects that occur due to withheld medical information or failure to follow aftercare advice.
• Sports therapy and massage are complementary treatments and are not substitutes for professional medical care.
• If you arrive late, your session may be shortened to avoid inconvenience to the next client.
• The full session fee still applies for late arrivals.
• Any discounts or promotional offers must be used within the stated time frame.
• Membership perks (e.g., Silver and Gold members) are non-transferable and subject to the terms agreed at sign-up.
• All personal and medical information shared is treated with the strictest confidentiality and stored securely.
• Your data will not be shared with third parties without your written consent, except as required by law.
Revitalize your body with our expert sports therapy in Romsey. Unwind with soothing massages, targeted acupuncture, and personalised care to help you perform at your best.